A 99.9% Server Uptime
The major advantage of establishing your very own cloud web hosting platform is that you do not have to be worried about compatibility issues – you design a specific set of software tools in such a way as to be compatible with a specific set of hardware parts. The final result is something much more solid and dependable, as there are less potential chances of failure. We’ve built our cloud hosting platform atop tried and trusted hardware components and a seriously customized version of SELinux in order to create a totally secure home for your personal websites.
Because of this, with all our Linux cloud web hosting service plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you want to deliver a first–class web hosting service, you can barely lean on the default network configuration in a datacenter. We have built our very own custom internal network in an attempt to ensure a lightning–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you pick: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to reduce all possible risks with our cloud hosting packages and even though we offer premium tech support, there are cases when the client is just not happy with what we have to offer. Or he has to migrate to a more robust web hosting solution, like a VPS server or a dedicated server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not pleased, we will give you a reimbursement.
24/7 Technical Support
In the event that you have a web hosting firm, your tech support engineers are of primary importance. This is the reason why we have diligently handpicked a very proficient team of customer service technicians, each with many years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All tech support inquiries are answered in less than one hour and our average response time is well under 20 minutes!