Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service team is educated to rapidly attend to all our Linux cloud web hosting service clients’ concerns and information requests. Through our ticket system, it will be easy to fill in your request and a support staff fellow member will likely go back to you in only max 1 hour. Actually, practice has shown us that the standard answer time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any question you might have related to our services. Now we have consultants present continually to provide solutions when necessary. You’ll be able to the ticketing system or post an email at any moment, alternatively you can grab the telephone or make use of the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while operating within the Control Panel, you are able to always simply click the Help control key and see your concern in the listing of content articles that will came up. We have as well turned many of the content articles into instructional videos. The collection of video clips will show up if you click the Videos option available in the top right angle.