Live Chat Support in Cloud Web Hosting
In addition to the telephone and ticket support, our company provides live chat support as well. You'll be able to contact us every day, which includes holidays and weekends, and we can give you more info about the Linux cloud web hosting service that we offer if you are not among our customers yet, or about general and billing questions if you already have a user profile. Though for strictly tech matters you need to open a ticket to our technical support team, because such issues require additional time to be resolved, you may still contact us on our live chat for some technical info. For example, we can help you set up an e-mail address in your e-mail client or troubleshoot a number of problems, saving you plenty of time. Even if our telephone lines are already off for the day, you'll be able to talk with a live person.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is available to all our future and present clients. If you're searching for a new web hosting account, you can chat in real time to one of our agents and obtain more details about our Linux semi-dedicated hosting service so as to select the optimal package for your web sites. If you already own an account with us, we can support you timely with billing, general and first-level techmatters. Even though in certain cases you'll need to open a ticket as there're situations that cannot be resolved through a live chat, we can assist you with lots of common tasks, for instance installing an e-mail account in an email client or redirecting one domain name to another. This way, you'll take advantage of quick assistance and you'll save time and effort.